Privacy Notice
At Prime Care & Domestic Services Limited, we respect your privacy. We want you to use our website with confidence. We also ensure that we collect and use your information lawfully and transparently.
This Privacy Notice explains how we collect, use, and protect your personal information. It also explains how we use cookies.
By using our website or providing your personal information, you agree to the practices outlined in this notice.
Who We Are
For the purposes of the Data Protection Act 2018 and UK GDPR, the data controller is:
Prime Care & Domestic Services Limited
E-Factor, Office G1
Prince Albert Gardens
Grimsby
North East Lincolnshire
DN31 3AT
Information We Collect
Information You Provide
You may contact us by phone, email, or through our website forms. When you do, you may provide:
Your name
Email address
Telephone number
Any details included in your enquiry
We use this information to respond to your enquiry or request.
Information We Collect Automatically
When you visit our website, we may collect:
IP address
Browser type and version
Time zone and device information
Pages visited and time spent on the site
How you navigate and interact with the website
How We Use Your Information
We use your information to:
Respond to enquiries and requests
Manage and improve our website
Monitor performance and user experience
Keep our website secure
Understand how visitors use our website
Improve our services and content
Information From Other Sources
We may receive information from:
Other services we provide
Business partners where you have given consent
Cookies
Our website uses cookies to improve your experience. Cookies help us understand how visitors use our site.
By using our website, you agree to our use of cookies.
Sharing Your Information
We may share your information with trusted third parties. For example:
Service providers and contractors
Website analytics providers
Advertising partners (using non-identifiable data)
We only share information when necessary. We do not sell your personal data.
Legal Disclosure
We may share your information if we must:
Comply with legal obligations
Protect our rights, property, or safety
Prevent fraud or misuse
Third-Party Websites
Our website may include links to other websites. These websites have their own privacy policies.
We recommend that you review their policies before sharing your data.
Data Retention
We only keep your data for as long as necessary. When we no longer need your data, we delete it securely.
If the law requires us to keep data, we restrict access and prevent further use.
Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
To make a request, please contact us using the details below.
Changes to This Notice
We may update this Privacy Notice from time to time. We will post any changes on this page.
Contact Us
If you have any questions about this Privacy Notice, please contact:
Prime Care & Domestic Services Limited
E-Factor, Office G1
Grimsby
North East Lincolnshire
DN31 3AT
📧 enquiries@primecaredomestic.co.uk
📞 01472 867555