Experienced Leadership
The Directors and Management Team at Prime Care & Domestic Services Limited bring over 25 years of experience in homecare management and the care sector. Their extensive knowledge and hands-on experience ensure that the service is led with strong leadership, professional oversight and a deep understanding of the needs of people receiving care at home.
This experience enables the management team to provide effective guidance, quality monitoring and continuous support to our care staff, ensuring that every individual receives safe, compassionate and person-centred care.
Our leadership team remains actively involved in the day-to-day running of the service, working closely with staff, service users and families to ensure that high standards of care, dignity and respect are consistently maintained across all services provided by Prime Care & Domestic Services Limited
Rebekah Rouse
Job Title: Director
Joined: 2003
Tracy Storrs
Job Title: Manager -Nominated individual
Joined: 2003
Tracy Storrs is the Nominated Individual and General Manager for Prime Care & Domestic Services Ltd and brings over 23 years of experience within the organisation. Tracy has been a dedicated and valued member of the team throughout this time and has developed extensive knowledge of the domiciliary care sector, service delivery, and regulatory requirements.
Tracy holds a Level 5 Diploma in Leadership and Management in Health and Social Care, demonstrating her commitment to high standards of care, strong leadership, and continuous professional development.
Throughout her career, Tracy has played a key role in the day-to-day management and operational oversight of the service, ensuring that care and support are delivered safely, effectively and in line with CQC Fundamental Standards. She works closely with the Registered Manager, staff team, service users, families and external professionals to maintain high-quality, person-centred care.
With her long-standing experience within the company, Tracy has built strong relationships with staff, service users and partner organisations, helping to maintain continuity, stability and a compassionate approach to care delivery.
In her role as Nominated Individual, Tracy is responsible for overseeing the organisation’s compliance with regulatory requirements, ensuring robust governance systems are in place, and supporting the service to continually improve in line with CQC expectations and best practice.
In her spare time, Tracy enjoys spending time with her family and her dog, as well as keeping active by going to the gym, helping her maintain a healthy work–life balance.
Our Care and Support Staff
At Prime Care & Domestic Services Limited, our strength lies in our dedicated and experienced team of care professionals. Our staff are carefully selected for their knowledge, compassion and extensive experience within the care sector, ensuring that every individual receives high-quality, person-centred support.
Our team is committed to providing advice, guidance and reassurance to both individuals and their families. We work closely with you to develop care services tailored to your specific needs, while also offering support and understanding to relatives and loved ones.
With the backing of our experienced and supportive management team, our trained support workers deliver care that is respectful, compassionate and focused on maintaining independence and wellbeing.
As a domiciliary care provider, we aim to deliver flexible, responsive and accessible services for people within our community. Our team is dedicated to providing a professional, reliable and customer-focused service that reflects the values and standards of Prime Care & Domestic Services Limited.
Our staff are empowered to deliver high-quality care and support while upholding the values, dignity and standards that define Prime Care & Domestic Services Limited.